HD Talks

10 Ways to Dazzle Guests: the Corridor

Posted by on November 30, 2011 in Projects | 1 comment

Here is the fifth installment of HKS Hill Glazier Studio's blog "Top 10 Design Tips to Dazzle Your Guests." This month, the focus is on corridor design, with thoughts from Regan Holton, Ryan Martin, and Kim Tran.

We know, we know—using the phrase “dazzle your guests” when discussing corridor design seem contrary, unlikely companions. Yet this most rudimentary, transitional space plays an important role in guest comfort, and is critical to the overall experience. Smart corridor design is essential in large or convention hotels and resorts, where the simple act of finding a room can go from goodnight to nightmare.  

Top 10 Tips for Corridor Design

  • You Had Me at Hello. From the guest floor elevator lobby, set a tone for what and how the guest will feel and sense as they begin to decompress into their surroundings. Develop key focal points—from the guest elevator lobby to the termination of corridors—to lead and define the room sequence succession experience.
  • Tipping the Scales. Be sensitive and incorporate the correct use of height, length, and width ratios in corridor design to ensure a comfortable scale, helping guests feel at ease. Break up long corridors with turns, lighted alcoves, and a sequential room layout. 
  • Punctuation, Please. Create a sense of room arrival with clearly defined door drops. Raised ceilings, differentiated carpet design, individual room lighting, and easy-to-read, aesthetic room numbers provides a front door arrival that welcomes.
  • Right at Home. Thoughtfully selected furnishings, art, and design elements give the corridor “place,” creating a residential feel and enriching the character of the hotel and its locale.
  • Let the Sunshine In. Whenever possible, incorporate natural light into guest corridor design.  Used creatively, the light will augment a long stretch of corridor, opening up views to public areas or natural scenery, making the journey to the guestroom interesting and entertaining.
  • Finding Your Way. Develop intuitive wayfinding with easy-to-follow, well-lighted signage and graphics, providing clear direction for guests and staff. Emergency instructions—from exiting options to fire equipment—are conveniently and intuitively located and include wayfinding information.
  • Bienvenido! Welcome guests to their rooms with an effortless and coordinated entry experience, using signage, lighting, and keycard entry points that are easy to use and attractive.
  • Take Cover. Corridor wall surfaces, treatments and coverings must be extremely durable to withstand the wear and tear of constant hits from guest’s luggage and valet, housekeeping and room service carts.
  • I’ve Got Your Back. Back-of-house operations typically found in the corridor, from housekeeping, storage, and/or utility closets, to service elevators, ice machines, and vending areas, ideally are separated from guest circulation areas and cloaked from view.
  • Do You Hear That? Never forget acoustics. Study the wall and floor assemblies to ensure that the sound or impacts being generated in the corridor are kept to an absolute minimum.

St. Regis Punta Mita

A corridor at the St. Regis Punta Mita

1 Comment