HD Talks

Hospitality

Be Our Guest: Elkus Manfredi on the Co-Creation Process

Posted by on August 8, 2018 in hotels | 0 comments

By Elizabeth Lowrey, principal and director of interior architecture, Elkus Manfredi Architects.

When Boston-based Elkus Manfredi Architects designs a hospitality space, we face the perennial question: How do you create an unforgettable brand experience and still perform practical tasks efficiently? Today’s tech-driven consumers expect ordinary functions to be readily accessible, quick, and stress-free so they can immerse themselves in all the pleasures the property offers. Because of this, design firms like us are often tasked with making that ease seem effortless.

The LINQ Spa features a palette drawn from nature. Photos of LINQ by Andrew Bordwin

Indeed, we’ve deployed a new design process we’ve dubbed co-creation, which gives employeesthose most familiar with daily guest needsa direct line to creative partners from the beginning, and they continue to give their input through the phases of the design process. They are truly the perfect proxies. Here, we look at co-creation moments that have enhanced guest experience at three distinct properties. Continue reading →

Hotel Flashback: An Old San Francisco Mainstay Soldiers On

Posted by on April 18, 2018 in Hospitality, Projects

By Mary Beth Klatt

Rank has its privileges in the military. Case in point: Pershing Hall at the Presidio in San Francisco. The Colonial Revival red-brick building with Georgian and Federal Revival elements is named after famed general John “Blackjack” Pershing, who served at the Presidio of San Francisco. It was a handsome home away from home for high-ranking, bachelor officers for decades. The three-story hall, listed on the National Register of Historic Places, is now 22-room boutique hotel Inn at the Presidio. San Francisco firms Architectural Resources Group and BraytonHughes Design Studios collaborated on the $7 million renovation.

The Inn at the Presidio’s updated exteriorThe building’s story starts in 1903, when these quarters housed 16 bachelor officers. Each of the top-tier officers had a private two-room suite that included a living room, bedroom, and bath, according to Presidio Trust architect and associate director of architecture Rob Wallace. Servants in a rear wing cooked, cleaned, and did laundry for the officers, who shared a common kitchen and dining room. Continue reading →

3 Steps to Rebuild After a Natural Disaster

Posted by on January 10, 2018 in Hospitality, Projects

The tranquil guestroom at Ventana Big Sur

By Rachel Fischbach, Principal, BraytonHughes Design Studios

We are often asked by clients to help them rebuild after a devastating event. Whether it’s a fire, flood, earthquake, or other disaster, how do you pick up the pieces and start to rebuild? Below are the three things we always ask ourselves when designing a new project, which hold true when rebuilding one, too:

1. What is the story that we want to create?
The original Casa Dorinda in Santa Barbara, California, for example, was a grand estate built in the early 1900s, and though the property had been restored recently, the adjacent dining room that was built in the 1970s did not connect to the Spanish revival style of the estate. We, therefore, took design cues from the original Casa and tried to seamlessly blend the spaces, which is reflected in the furnishings, color palette, architectural details, and iron lighting. Continue reading →

A Night to Remember

Posted by on November 15, 2017 in Events, Hospitality

Last night it was a full house at the Ziegfeld Ballroom in New York as we honored four hospitality veterans for their diverse and captivating breadth of work at our annual 29th Platinum Circle Awards Gala. The black tie festive affair brought out more than 400 people to celebrate the recipients’ career achievements and milestones and to enjoy an evening of socializing and mingling in an intimate setting—proving that those in hospitality always make for a good party.

Our past and present Platinum Circle honorees

Kevin O’Shea, Salt Hotels; Kemper Hyers, Starwood Capital; Stacy Shoemaker Rauen, HD; and David Bowd, Salt Hotels and West Elm

Along with honoring NEWH’s scholarship winners, we spent time getting to know our honorees, which included Sage Hospitality’s cofounder, president, and CEO Walter Isenberg. He spoke about humble beginnings in the industry and first mentor Phil Pistilli, who taught Isenberg that knowing the value of all of your employees was vital to success, and it’s one he’s never forgotten. Continue reading →

Hotel Flashback: Talbott Hotel’s European-Inspired Facelift

Posted by on October 24, 2017 in Hospitality, Projects | 1 comment

By Mary Beth Klatt

Located in the heart of Chicago’s posh Gold Coast neighborhood with the Magnificent Mile nearby for upscale shopping and dining, the iconic Talbott Hotel, a Joie de Vivre hotel, was originally designed by John Archibald Armstrong and built in 1927. It was time, then, for the hotel to get a bit of a facelift. Following a $20 million renovation, local designer Kara Mann, retained the hotel’s classic Renaissance Revival charm with a top-to-bottom update of the 90-year-old building.

Copper accents in the neutral-toned guestrooms at the Talbott Hotel. Photo by Laure Joliet.

The Talbott is one of a few remaining European-style boutique hotels in Chicago, according to Don Copper, principal at GREC Architects, the architecture firm chosen for the renovation. With the overhaul, the goal was to maintain the hotel’s intimate feel but in a modern way by updating F&B service throughout the lobby and relocating the front desk to a remote space away from the entryway. Continue reading →